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Connecting care with capability

Designed for Australian aged care providers, retirement villages and home care providers, the Epicor Senior Living Solution simplifies compliance, strengthens care delivery, and provides clear oversight of operations.
Caregiver helping elderly woman

Do your systems add more pressure?

Aged care providers across Australia are navigating increasing regulatory demands, workforce shortages, funding complexity and rising expectations from residents and their families. Legacy systems and disconnected tools add unnecessary strain to already stretched teams.

Fragmented data

Multiple systems and manual processes create risk, inconsistency and duplication across resident management, care plan management, reporting and audits in aged care environments.

Unique workforce challenges

Managing payroll and rostering, travel, compliance and mobile teams becomes difficult without an ERP built specifically for aged care providers and home care services.

Complex compliance requirements

Working within a highly scrutinised, analysed and monitored industry, providers have to meet strict requirements and regulations under Australian aged care standards.

Our ERP brings care, compliance and operations together so providers can focus on delivering high-quality, personalised support.

Your platform for Care

Aged care organisations rely on accurate information, coordinated teams and reliable systems to deliver safe, person-centred care. EPICOR Senior Living solution brings these elements together in one platform, supporting providers across residential, home and community care through a unified aged care ERP system while simplifying the operational load behind the scenes.

Unified resident management

Maintain a single, secure record for each resident or client, covering admissions, care plans, services, funding, documentation and audit-ready reporting across aged care facilities.

Payroll and rostering support

Simplify rostering, payroll and scheduling with mobile access for home care teams and tools designed for both on-site and remote staff.

Billing, invoicing and funding visibility

Manage billing and invoicing, Medicare claims and funding models with confidence, supported by accurate, real-time financial data for aged care homes.

Aged care compliance built into daily operations

Support accreditation, audits and compliance with Australian standards through structured workflows, controls and compliance reporting aligned with AN-ACC requirements.

Trusted by aged care providers across residential aged care facilities, aged care homes, retirement villages, home care services and community care programs throughout Australia.

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Core Capabilities

Resident and client management

A single source of truth across the entire care journey.

Care plan management

Consistent, compliant care documentation updated in real time.

Payroll and rostering

Scheduling and workforce management aligned to care delivery needs.

Funding and claiming

Support for reporting, Medicare and aged care billing requirements.

Compliance and reporting

Tools to support accreditation, audits and regulatory reporting

Financial management

Integrated accounting, cash flow oversight and financial reporting.

Home care mobility

Real-time access for remote teams delivering services in the community.

Healthcare data security

Secure access controls and protections across sensitive aged care environments.

Secure document management

Cloud-based storage for policies, procedures and assessments.

Implementation & onboarding

Our onboarding approach is designed for aged care, supporting teams through a smooth transition with minimal disruption and strong day-one confidence.

Assess

Understand your business model, workflows and constraints.

Configure

Tailor modules to your processes.

Integrate

Connect people, systems, processes effortlessly.

Train

Empower your teams with hands-on support and guided learning.

Launch

Go live with confidence, supported by experts.

ERP Care services

Caregiver speaking with elderly woman

Optimisation & continuous improvement

As aged care needs shift, your ERP should keep pace. We partner with you to fine-tune workflows, settings and connected systems over time, so the platform continues to reflect how care is actually delivered in your business. With regular reviews, practical improvements and ongoing support, we reduce admin drag, improve data quality and help you get more value from the system as aged care services expand.

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Mentoring, training & support

To keep your ERP aligned with how your aged care services operate, we provide ongoing mentoring and hands-on support. A dedicated ERP mentor runs regular system health checks, offers insights and helps identify improvement opportunities. With ongoing training opportunities and practical workflow coaching, your teams stay confident using the platform as care needs, staffing models and reporting requirements evolve.

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Performance management & reporting

In aged care, success is built on people and performance. We help providers define the measures that genuinely reflect care delivery, workforce effectiveness and financial health. Through facilitated performance workshops and Phocas analytics integrated with Epicor Senior Living Solutions, leaders gain clear, real-time visibility of their businesses, supporting informed decisions and long-term sustainability.

Is our ERP for you?

If your teams are spending too much time navigating systems instead of supporting residents, this ERP is built for you. Purpose-built for Australian and New Zealand aged care organisations, it empowers a consistently high standard of care without adding operational complexity.

CassCare

Empowering Aged Care Staff Through Targeted Senior Living Solutions

Industry: Aged Care

Vertical: Residential Care

Streamlining Aged Care Operations Through ERP Transformation

Industry: Aged Care

Vertical: Residential Care

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Ready for a Care focused ERP that simplifies compliance and supports better care outcomes?

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Years of expertise
Delivering workplace solutions
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Experienced specialists
Integrating seamlessly with your teams
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Industries
With software and experts to support them

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