About Us

What We Do

About SoftLabs

SoftLabs is an Australian owned, women led enterprise software company specialised in Industry Automation Solutions, ERP Implementation, Technology consulting, project management, software development and assured services (Testing, Cyber Security, Support).

Being an ISO 9001 : 2015,27001 : 2022 & 45001 : 2018 Certified, we are committed to serve Business and IT companies globally nurture their vision to ensure that quality systems meeting customer’s expectations are delivered on time, supported by a passionate team of industry professionals, with functional expertise and the highest standards of governance, integrity and renowned technology practices, with a global delivery model.

OUR PHILOSOPHY

Vision

To be a trusted business partner and advisor to each of our clients by delivering long term values & services for sustainable existence.

Mission

To provide highest quality of Solutions and Services where in it adds values to customer business ROI (Return on Investment).

Objectives

Conduct Business in an ethical & professional manner.
Combined efforts of planning & execution through dedication and commitment for customer satisfaction.
Provide all customers the best quality products and services.
Create an environment that encourages teamwork, cooperation, initiative, leadership, problem solving, constructive decision making and a commitment to continuous improvement.

Milestones

Here are some major milestones along the way.
We would have not achieved the success without our esteemed customers and partners.

1991-1993

17th August 1991 – AJS Computing Registered

Achieved first dealer agreement with Scala Australia Pty Ltd to sell Software Products

1993 – 1997

After two years of operation our team decided to get AJS Incorporated

AJS Computing Services Pty Ltd Incorporated

AJS has been implementing Scala systems for several customers and added customers in

Hospitality and Aged Care

1997 – 2000

We realised that being a single product company was potentially dangerous and incorporate the following services

Partnered with Multiple Software Products company

Started IT Consulting & IT Training services

2000 – 2012

SoftLabs believed that the huge skills needs globally will drive business and diversification, SoftLabs expanded its operations in NZ and India as part of optimizing cost and increased efficiency.

Started Software Testing Services

ERP Services expansion into NZ

Expanded to Indian Projects

Started Media Solutions

2012 – 2023

Started Government Digital Services

Expanded to Manufacturing & Distribution ERP Solutions

Change of name to SoftLabs ANZ Pty Ltd for all the Product Services, Government Solutions and Assured Services

SoftLabs ANZ Limited incorporated

Started Cyber Security Services & Software Development Services

Started CRM Services and Partnered with Sugar CRM

Partnered with overseas IT Companies in Countries like (Taiwan, India, Canada and USA)

Got ISO 9001: 2015 & ISO 270001 Certified

Corporate PR Team joined SoftLabs

2024 Journey Continues

Got ISO 27001 : 2022 Certified

Got ISO 45001 : 2018 Certified

Industry Partner for Aged and Community Care Providers Association

Officially Partnered with Fortinet

Officially Partnered with Nozomi Networks

Officially Partnered with Ramco Systems

Officially Partnered with OpenText

Officially Partnered with Traild

GrapeERP has been moved to cloud (HR,Payroll,Rostering,CRM,Leave Management,Recuritment,Purchase& Sales,PCRMS,Training,Help Desk,Survey Managment

New Zealand office is fully operational by appointing Country Head

Canada office is fully operational by appointing Country Head

Solutions across the Spectrum

SoftLabs provided us services to assist with implementation of ERP upgrade. We liked their team’s ability to provide consultants on-site quickly. The consultant has far exceeded our expectations.

- Client

Overall we have been happy with the service provided from SoftLabs from all parts of the process, including quoting, engagement and delivery

- Client

SoftLabs built a custom solution for our business, within budget and timelines

- Client

SoftLabs team is hands-on with their program delivery and solution development services

- Client